On the Water with the Seaport Museum FAQ

Before the Adventure

Do I need to print my tickets?
No, you do not need to print your tickets. At check in, Museum staff will ask for the last name or order number used for your online purchase, quickly locate the tickets in our system, and check in your group.

Can I bring my kids?
All passengers, including children, must have tickets to enjoy the voyage. Ticketed children of all ages are welcome to enjoy Pioneer sails. W.O. Decker can accommodate children ages 10 and up.

If you would like to see if this experience is right for your kids, please reach out to the Museum at tickets@seany.org and we will be happy to answer any questions you may have.

Does my ticket include General Admission?
Yes! General Admission to the Seaport Museum is included with your tickets; you may attend the Museum anytime from 11am–5pm on the day of your voyage. Just make sure to assemble at the vessel gangway follow the times outlined below for your check-in and boarding.

Are tickets refundable?
All sailing tickets are non-refundable. Each sail takes place rain-or-shine. However, sails can be canceled if the captain determines conditions are unsafe. In such cases, ticket holders will be notified by the Museum and may choose to reschedule or receive a full refund for tickets.

Any voyage can be canceled at any time throughout the trip at the discretion of the vessel’s captain or the South Street Seaport Museum. If this happens, ticket holders may choose to reschedule or receive a full refund for tickets.

Can I transfer my ticket to another time?
No, all sailing tickets are non-transferrable. However, if a captain cancels a sail because they deem conditions unsafe, ticket holders will be notified by the Museum and may choose to transfer their ticket to another time or receive a full refund for tickets.

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Getting Here and Check In

Where do I check in?
All guests must check in for the scheduled tour at the red tent located at the far east end of Pier 16 at Fulton and South Streets. You will be handed a boarding pass, which is your ticket to the vessel. Please follow the times outlined below for your check-in and boarding.

Please note that if you do not check in before your “Check In Ends” time, your tickets will be forfeit and available to those on standby.

What is the schedule for my sail?

Pioneer Daytime Sail (May–October 1, Saturday and Sunday)

Pioneer Daytime Sail (October 2–21, Saturday and Sunday)

Pioneer Sunset Sail (Wednesday–Saturday)

W.O. Decker Ride (Saturday–Sunday)

What’s required to board?
Boarding the vessel requires climbing angled gangways and a step up and over the side of the vessel from a floating deck. There will be Museum Staff and Crew available to assist you in the boarding process.

Where can I use the bathroom before the trip?
Ticket holders should use the nearby public restrooms under the FDR at the mouth of Pier 16 prior to the start of the trip. Both vessels have toilets for emergencies only.

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Onboard Experience

Is the sail route the same on every sail?
Tour routes are subject to change due to unpredictable boat traffic in the harbor and weather, though captains will do their best to include the sites listed.

What do I wear?
Sneakers or other secure non-slip shoes are strongly recommended. It can be both sunnier and chillier on the water and shade is limited on both vessels so be prepared with a hat that won’t blow away and a layer or two of sunscreen applied before boarding.

What is the bathroom situation on board?
Both vessels have toilets for emergencies only. Ticket holders should use the nearby public restrooms under the FDR at the mouth of Pier 16 prior to the start of the trip.

Is there food/beverage available for purchase on board?
Unless specifically noted, food and beverage are not available for purchase on board. All passengers are invited to bring whatever snacks or meals you would like, in addition to any alcoholic or non-alcoholic beverage of your choosing. It can be windy so keep that in mind when deciding on your snacks and drinks.

The Seaport Museum works in partnership with concessionaire Cobble Fish, conveniently located right on Pier 16, just a few feet from the check in area for both Pioneer and W.O. Decker. Cobble Fish offers grab-and-go sandwiches, salads, and beverages daily, during all hours that Museum ships are operating.

How long are the voyages?
W.O. Decker’s intended voyage is an approximately 75-minute recreational trip in New York Harbor, the East River, and the lower Hudson River, embarking from and returning to Pier 16 at 89 South Street, New York, New York.

Pioneer’s intended voyage is an approximately 2-hours recreational trip in New York Harbor, embarking from and returning to Pier 16 at 89 South Street, New York, New York.

Can I take photographs?
Yes! You will have ample opportunity to take as many photos as you would like. If you post photos on social media, tag the South Street Seaport Museum so we can share in your adventure!

How adventurous are the sails?
All sailing and water-related activities do pose certain risks including among other things, strong winds and high waves, sudden and unexpected immersion in deep waters, and slips and/or falls when entering or exiting and moving around the vessel. You are encouraged to wear slip resistant shoes on the trip. In addition, it is recommended to bring extra layers as it can be much cooler out on the water. By signing up for a sail you agree to follow instructions of all crew members to make sure the voyage is as safe as possible. The vessels and captains undergo a rigorous process to be certified by the United States Coast Guard.

Can I bring a stroller/walker/etc on board?
Storage space is not available on board. Strollers can be parked at the base of the gangway when boarding Pioneer. Please note that boarding the vessel requires climbing angled gangways and a step up and over the side of the vessel from a floating deck. Seaport Museum Staff and Crew will assist with boarding for those with walkers. However, the ride can be rough; those with trouble standing may want to visit the Museum’s moored vessels that are more stable.

Is there somewhere to sit?
Seating is limited on W.O. Decker. Guests on that vessel should expect to stand for most of the voyage. Limited bench-style seating is available on Pioneer.

How many other people am I sailing with?
Pioneer accommodates 36 guests, while W.O. Decker accommodates 14 guests.